OAP volunteers at her own care home to help staff out – ‘She’s amazing!’

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Maureen Townend recently told the staff at Flower Park Care Home in Doncaster, South Yorkshire, that she wanted to be a care assistant, after noticing how hard they work for the home’s residents. Ms Townend, 83, quickly convinced the team at her care home that she would be a good addition to the staff.

The retired receptionist now helps whenever she can by folding towels and sheets, as well as setting tables for dinner.

Giving out slices of cake to the home’s residents is one of Ms Townend’s favourite responsibilities, closely followed by making sure their teacups are full.

When working, Ms Townend wears blue overalls and an apron as she serves her fellow residents and friends.

She said: “I like to be busy and I love helping people. I might not always be fit enough to be busy.

“I don’t want a job but I like to volunteer and help. I don’t mind making cups of tea and helping with what I can.

“I still like cleaning but not like I used to.

“I can’t do as much as I could when I was younger though and I like my rest sometimes as well.”

The care home’s staff are grateful for the help Ms Townend provides and said she has eased into her care assistant role well, especially given that she knows the home’s residents so well already.

Danielle Savage, the deputy manager of the Flower Park Care Home, added: “She’s definitely a bit of a character and likes to take the lead. Maureen’s very well known to the other residents.

“As a person, Maureen prefers to be on the go constantly, she likes to be doing stuff.

“I think it worries her that if she ever stops going that’s when she’ll decline, so she likes to keep going and keep her mind stimulated.

“While she’s doing it she brings a smile to everyone’s faces. She makes the residents smile, she makes the staff smile and she’s making herself happy.

“For us as a home, it’s nice to see her making her own choices. She’s amazing.

“Some people as an activity would choose to sit and do bingo but for Maureen what she enjoys to do is help others. Being busy and useful gives her a sense of purpose.”

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Ms Savage was the first to be approached by Ms Townend when she expressed her desire to help the staff at the home out.

She said: “I told her carers work very long hours and are on their feet for 12 hours at a time sometimes.

“I said maybe it’s time for her to be looked after; however, she still wanted to keep busy so I said she could help us out with a volunteering role. She was really happy.

“Then I went into the cupboard and got her a uniform out so she felt part of the team, which she absolutely loved. She’s had it on every day since then.

“Maureen really steps up to the mark when she’s got her uniform on bless her, she takes pride in what she does.

“She loves going round and socialising with the other residents and giving them cake and cups of tea.

“Now the other residents are used to her doing it and I think they look forward to that part of the day when she’s helping out.”

Like any member of staff, Ms Townend likes to relax with a cup of tea and some chocolate after a hard day at work.

Ms Savage added: “We’re all so proud of her. She’s loved by everyone in the care home and she’s a pleasure to have.”

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